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OBSBOT Privacy Policy

OBSBOT and its affiliated companies (hereinafter referred to as "we" or "us") are very concerned about protecting the privacy and security of our users (hereinafter referred to as "users" or "you"). Therefore, we have established the OBSBOT Privacy Policy (the "Policy"), please read it carefully. Our products and services described in this Policy include camera hardware devices and corresponding apps such as OBSBOT Center (Formerly OBSBOT WebCam), OBSBOT Start, OBSBOT Live, as well as our official website (https://www.obsbot.com/).

This Policy describes in detail how we collect, use, share, and otherwise process your personal data, and also explain the rights of the individuals who are affected by our data processing have with regard to their personal data, including but not limited to the right to object to certain types of processing we carry out. If you do not agree to this Policy, please do not use our services.

A Note to European Economic Area (EEA) Residents: Please see our "Notice to EEA Data Subjects" section related to your rights under the General Data Protection Regulation ("GDPR"), and our OBSBOT Privacy Policy below.

A Note to U.S. Residents: Please see our “Privacy Notice to U.S. Residents” section related to your rights under applicable laws and regulations, and our OBSBOT Privacy Policy below.

This Policy describes:

1. Personal Data We Collect

2. How We Use Your Personal Data

3. Cookies & Similar Technologies

4. How We Share and Disclose Personal Data

5. How We Protect Your Personal Data

6. How We Store and Transfer Your Personal Data

7. Your Rights

8. Children’s Privacy

9. Contact us

10. Update of the Policy

Annex I: Notice to EEA Data Subjects

Annex Ⅱ: Privacy Notice to US Residents

Personal Data We Collect

Personal data means any information relating to an identified or identifiable natural person (the “data subject”). Please be aware that the definitions of personal data may differ under the personal data protection laws and regulations of different countries or regions. When processing personal data in different countries or regions, we will adhere to the applicable local laws and regulations to define these terms. We also assure you that we will strictly comply with the personal data protection laws and regulations of your country or region.

We may anonymize data we collect so the data cannot re-identify you or your device, or we may collect data that is already in anonymized form. Please note that anonymized data is not your personal data, our use and disclosure of anonymized data is not subject to any restrictions under this Privacy Policy.

The personal data we collected includes data that you have provided to us, data automatically collected, and data collected from other sources, including:

Data You Provide to Us

Account Data

The data you fill in when you register or login our products and services, such as your phone number, password, e-mail address, third-party platform accounts (e.g., Google, Facebook), and the data you submit to complete your personal profile, such as your username, avatar, etc.

Order Data

The data you need to provide when you purchase our products or services, such as your name, phone number, delivery address, bank card number, remittance account number, remittance amount, and other identification, payment, and receipt data required to generate the order, as well as the relevant invoice data (invoice type, bank account, invoice content, invoice amount) required for invoicing.

Image, Video and Audio

When you use the image, video, and audio recording functions of our hardware devices, the recorded images, videos, and audio information will be stored locally on your SD card or streamed directly to the third‑party video streaming platforms based on your choice.

You may choose to upload your recorded images, videos and audio to us. Please be aware that while the images and videos you enter may contain personal data about you or others, we do not identify individuals based on the content of the personal data involved.

Additionally, please note that when you use our audio and video calling, remote camera control and AI transcription functions, you need to provide us with your image, video and audio information.

Location Information

When you pair and bind hardware devices to our Apps, we will request your location permission to enable Bluetooth and search for and bind the relevant hardware device.

Information Regarding Live Streaming

When you use the "One-Click Go Live" function in our products, you are required to provide your third-party platform accounts. When you conduct live streaming via the RTMP protocol, you will need to provide your RTMP URL, which is used to transmit live video to your selected video streaming platforms.

Interaction Data

Data involved in your communications through our customer service, email or websites, such as a record of communications between the parties. This allows us to better assist you with your inquiries and improve the quality of our customer service.

Other Data Not Explicitly Listed Above

In order to provide you with better products and services, we may collect personal data in addition to the above categories with your consent. For example, when your hardware device crashes or malfunctions, you may export from the hardware device and submit crash logs to us.

Data Collected Automatically

Device Data

  • When you use our products and services, we automatically receive and record data about your device, such as type, model, firmware number, MAC address, system version number and settings of your device. We rely on this data to provide services to you and to ensure the safe operation of your device.

  • When you download or use our App, we will receive and record data about the device you use to install and use the APP, including your device hardware model, operating system version number, Media Access Control (MAC), IP address, software version number, and permission granted to us to access videos and photos from your device.

  • When you visit our platform web pages, we automatically receive and record data of your browser and computer, such as your Media Access Control (MAC) address, GPS address, screen resolution, operating system and version, device model, language, internet browser version, etc.

Please understand that this data is essential for us to collect in order to provide our services, ensure the proper functioning of our products and prompt updates to our software.

Software Log data

In order to ensure your normal use of our products and maintain the normal operation of our services, our product and services will automatically record the logs related to the operation process on your devices. Under normal circumstances, we do not collect or use such information from your device. When a crash occurs in our Apps, we will obtain the relevant log information for the purpose of troubleshooting and resolving such crash issues.

Other Data Not Explicitly Listed Above

In order to provide you with better products and services, we may collect personal information in addition to the above categories with your consent.

Data from Other Sources

We may obtain your personal data from third-party sources, such as:

  • Third-party social network platforms. If you choose to register an account or use our products and services by linking your account to a third-party social network account, or login to our products and services via a third-party social network account, we may, with your consent, obtain your name, email address, password, phone number related to such social network account if you authorize us to.

  • Third-party live streaming platforms. When you register and login to third-party live streaming platforms like YouTube and Facebook through our products and services, we may, with your consent, obtain your profile picture, nickname, gender, region and number of followers related to such live streaming account if you authorize us to.

NOTE: Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. When you link to third-party platforms for live streaming through our services, such third-party live streaming platforms may process your livecontent and other data, and we will not participate in such data processing activities. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the data or content their products and services contain. OBSBOT Privacy Policy applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

How We Use Your Personal Data

We use your personal data to provide and improve our products and services, to provide you with more seamless, consistent, and personalized experience. We will always do so subject to applicable law, based on your consent or other legal basis where it’s required. We use the Personal Data We Collect for the following purposes:

  1. To review and approve the user's account registration application and process user logins.

  2. To provide and improve our products and services.

We use personal data to help us provide and improve our products, services. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. We use data to improve our products, add new features or capabilities, report errors, improve security, determine what new features to prioritize, and improve efficiency. Optimize the performance of your device and improve your experience by performing performance analysis and upgrades of your device hardware or software.

  1. To provide customer support.

We may use your personal data to provide customer support for your requests, such as answering your inquiries, responding to your data right requests, and providing after-sales service for your devices.

  1. To communicate with you.

To the extent it is strictly necessary to provide the Service in line with the Terms of Use, we may use your account data and device data to communicate with you (e.g., announcements, updates, security alerts, support, and administrative messages), which also involves the use of customer support activity and service usage information.

  1. Business operations and marketing.

  • Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out.

  • We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services.

  • Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

  • If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

  • We may use pseudonymous and aggregated data to create statistics and analysis.

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

  1. Security and safety

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose and take technical and administrative measures to protect the security of the data. We use personal data to diagnose the problems with our products or services, help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

In some jurisdictions, we are required to inform you the legal basis we rely on to process your data, please refer to the Annex to this Privacy Policy applicable to your jurisdiction.

Cookies & Similar Technologies

A Cookies is a text file stored by a web server on a computer or mobile device to improve your experience when you visit a web page. We may collect and use your data through Cookies. Our primary purpose for using Cookies is to provide you with a more personalized user experience and services, and for the following purposes:

  1. To identify you. For example, Cookies helps us identify you as our registered user or save data provided to us about your preferences or other data and to save you from having to repeatedly enter your registration data.

  2. To analyze your use of our services. For example, we may use Cookies to understand what activities you use our services for or which services are most popular with you.

  3. To ensure security. To help us secure our data and services and detect cheating, hacking, and fraud against our products and services.

We may also automatically record certain data from your device by using various types of technology. This automatically collected data may include your IP address, web browser and/or device type, the web pages or sites that you visit just before or just after you use a product or service, the dates and times that you visit, access, or use our products and services, etc.

When you first visit our platform website or use our platform services, if you agree to our use of Cookies in accordance with the terms of this Policy, you are allowing us to use Cookies each time you visit or use thereafter. You can disable or manage Cookies and similar technologies by configuring your browser. However, if you disable Cookies or similar technologies, you may not be able to use the features or services of our Platform or website properly.

How We Share and Disclose Personal Data

Sharing of Personal Data

OBSBOT attaches great importance to user privacy protection and data security. We will only share your personal data with the relevant entities specified in this section for the purposes specified in this section, as set forth below:

Affiliates

As a globally operating enterprise, we, Remo Intelligent Technology (Shenzhen) Co., Ltd., not only provide online and offline services by ourselves, but also coordinate with our affiliates to support our global services. For example, for the purpose of providing organizational, technical, legal, and compliance support for our services and products (including order fulfillment and other core platform functions), we will share some of your data with our affiliates or representatives in the country/region where you reside to the extent necessary.

Partners and Service Providers

  • Logistics service providers. When you use our purchasing services to buy our hardware products online, we must share your personal data (name, contact details, address) with logistics service providers to arrange delivery, or with associated companies, partners, and third-party service providers, contractors, and agents to provide the corresponding services. We will only share your personal data for legitimate, proper, necessary, specific, and explicit purposes, and only the personal data necessary to provide the services will be shared.

  • Other partners. To provide better services to you, we may share certain of your personal data with our partners. For example, we may share your behavioral data on our website and App with data analytics partners for statistical analysis and business decision‑making. When you use certain video processing functions, we may share your video footage with our third-party technical partners to facilitate video processing, such as video editing。

Other Entities You Explicitly Consent

Where you have provided your explicit consent, we may share your personal data with other entities as you have explicitly agreed.

Sharing as Required by Law

We may share your personal data with external parties in accordance with legal and regulatory requirements, or upon mandatory requests by government authorities.

  1. According to laws and regulations or mandatory administrative or judicial requirements.

  2. In the event of a merger, acquisition or bankruptcy liquidation, if personal data transfer is involved, we will require the new company or organization that holds your personal data to continue to be bound by this Privacy Policy. Otherwise, we will require the company or organization to obtain your authorization and consent again.

Public Disclosure

We will only disclose your personal data in the following cases:

  1. After obtaining your explicit consent.

  2. Disclosure based on legal requirements. In cases where it is mandatory under the law, legal procedures, litigation, or mandatory requirements of government regulatory authorities, we may disclose your personal data publicly.

Please be aware that according to legal provisions, sharing, transfer, and public disclosure of anonymized personal data are not considered as sharing, transfer, or public disclosure of personal data. The storage and processing of such data will not require separate notification and your consent.

How We Protect Your Personal Data

We attach great importance to the protection of user privacy and personal data. We employ various security technologies and measures to provide appropriate protection for your data, to prevent data loss, improper use, unauthorized access or disclosure.

  1. We will use various security measures within a reasonable security level to ensure data security, such as encryption technology, anonymous processing, and data access control.

  2. We establish dedicated management systems, processes, and organizations to ensure data security. For example, we strictly limit the scope of personnel accessing data, require them to comply with confidentiality obligations, and conduct reviews.

  3. We will take all reasonable and feasible measures to ensure that irrelevant personal data is not collected. We will only retain your personal data for the period necessary to achieve the purposes stated in this Policy, unless an extension of the retention period is required or permitted by law.

However, please understand that due to technical limitations and various malicious means, even with our best efforts to strengthen security measures, it is not always possible to guarantee 100% data security. If any security incidents related to personal data leakage are caused by our issues, we will initiate an emergency plan to prevent the incident from expanding and notify you through push notifications, announcements, and other forms. If you discover that your personal data has been leaked, please contact us immediately so that we can take corresponding measures as soon as possible.

How We Store and Transfer Your Personal Data

Storage and Transfer

Images, videos and audio files you upload to the cloud will be stored on AWS servers located in the United States. Other personal data we collect from you will be stored on Alibaba Cloud servers located in Hong Kong. We will ensure that data storage complies with applicable personal data protection laws and regulations by implementing strict security measures.

Please be aware that when you use our products and services in other countries or regions, we will strictly comply with applicable laws and regulations regarding the storage of personal data in the country or region where you are located (e.g., if you are a user from the EEA, we will strictly comply with relevant provisions of the General Data Protection Regulation (GDPR) of the European Union). Where the jurisdictions have not established laws and regulations related to the protection of personal data, we will ensure that your personal data is given the same level of protection as in the People’s Republic of China.

Retention Period

We will retain your personal data for the time necessary to achieve the processing purposes during your use of our products and services, unless applicable laws and regulations require otherwise. After the above-mentioned period, or if you actively request the deletion of your personal data or cancel your account, we will delete your personal data as soon as possible in accordance with applicable laws and regulations, unless applicable laws and regulations or national normative documents require that such data be retained for a longer period.

After you terminate your use of our products and services, we will cease to collect and use your data, except as required by applicable laws and regulations or regulatory authorities.

In the event that our products and services cease operating, we will notify you in the form of push notifications and announcements and delete your personal data from the server within the time limit required by applicable laws and regulations.

Your Rights

We provide you with the ability to exercise certain controls and choices regarding our collection, use, and disclosure of your data. Depending on the laws in your jurisdiction of residence, you may request:

  1. Access to, or a copy of, your data in a structured, commonly used and machine-readable format.

  2. General information about our processing activities.

  3. Confirmation of whether we are processing your data.

  4. Correction or rectification of your data.

  5. Deletion of your data.

  6. Transfer of your data to a third party.

  7. Data portability, where technically feasible.

  8. Restriction or objection to certain processing of your data.

  9. To withdraw your consent to our use of your data for certain processing purposes, where the processing purpose was based on your consent.

  10. To delete your account.

Please be aware that the personal data protection laws and regulations in different countries or regions may have different requirements for the user rights you enjoy. We will strictly comply with the personal data protection laws and regulations of your country or region and legally protect your rights. For example, if you are a user from the EEA, you can exercise not only the rights mentioned above but also the rights specified in the EU General Data Protection Regulation (GDPR), such as the right to restrict processing, the right to data portability, and the right to make autonomous decisions.

We will take appropriate technical measures to ensure that you can exercise your rights via our products and services or contact us through the channels specified in this Policy to assist you in exercising your rights. Upon receipt of your application, we will process it according to the procedure within the time limit required by applicable laws and regulations. For security purposes, we may ask you to verify your identity first and then process your request after successful verification. We generally do not charge for your reasonable requests, but for multiple, repetitive, or unreasonable requests beyond reasonable limits, we may charge a certain cost. For requests that are groundless, require excessive technical means (such as developing a new system or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as requests involving data stored on backup tapes), we may refuse them. We appreciate your understanding.

If you are unable to exercise your rights or believe that we have violated any laws or regulations or any agreement with you regarding the collection or use of personal data, please contact us for resolution.

Children’s Privacy

Our products, websites, and services are intended for adults. Therefore, we do not intentionally collect, use, or disclose personal data of minors. We will protect the personal data of minors in accordance with all applicable laws and regulations.

If you are a minor/child under the laws of your country or region (e.g. In the EEA, we consider individuals under the age of 16 as children in accordance with the GDPR), please do not register for or use our products/services on your own. We will only provide the relevant products/services to a minor/child after the minor/child’s parent or other guardian has carefully read this Privacy Policy and provided separate, explicit consent to our processing of the child’s personal data. If a guardian does not consent to our processing of the child’s personal information, please do not allow the child to use our products/services.

If we become aware that we have collected personal data of children without the prior consent of their guardians, we will terminate the account and service and delete the personal data. If you know that a child has provided personal data to us without the consent of their guardian, please contact us immediately, and we will delete the relevant data as soon as possible.

Contact us

If you have any questions or concerns about this Policy or the way we process personal data, please contact us at the following email address: service@obsbot.com. We will respond to your questions and concerns as soon as possible.

Update of the Policy

We will occasionally update this Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. If we make any changes to the Policy, we will post an updated Privacy Policy on this page.

We encourage you to periodically review this page for our current Privacy Policy. By continuing to use our products and services after this Policy is in effect, you acknowledge that you have fully read, understood and accepted the updated Policy.

We will also provide more prominent notice of material changes (including, but not limited to, a special notice on the page you visit to explain the specific changes to the Policy). Material changes within the meaning of this Policy include, but are not limited to:

  1. Significant changes to our service model. Such as the purpose of processing personal data, the type of personal data processed, the way personal data is used, etc.

  2. Significant changes in our ownership structure, organizational structure, etc. Such as changes in ownership caused by business restructuring, bankruptcy and merger, etc.

  3. Changes in the main recipients of personal data sharing, transfer or public disclosure.

  4. Significant changes in your rights to participate in the handling of personal data and the manner in which they are exercised.

  5. When there is a change in the department responsible for handling personal data security, our contact method and complaint channel.

  6. When the personal data protection impact assessment (DPIA) report indicates that there is a high risk.

Annex Ⅰ: Notice to EEA Data Subjects

If you are located in the European Economic Area (“EEA”), please refer to the Notice to EEA Data Subjects (the “EEA Notice”). We provide this EEA Notice solely to individuals located in the EEA. This EEA Notice supplements our OBSBOT Privacy Policy and describes how we process your personal data when you use or interact with our products and/or services. If there is any conflict between the OBSBOT Privacy Policy and this EEA Notice, this EEA Notice shall prevail.

If you are located in the EEA, the General Data Protection Regulation (“GDPR”) and applicable local data protection laws (as applicable) govern our processing of your personal data.

Controller of Your Personal Data.

The controller of your personal data is Remo Intelligent Technology (Shenzhen) Co., Ltd., with its registered address at China and contact details at service@obsbot.com. As required by applicable laws and regulations, we have designated Lower3rd SAS as our representative in the EEA. You may contact our EEA representative at GDPR-obsbot@onsho.fr.

Personal Data We Collect.

Please refer to Article 1 of the OBSBOT Privacy Policy.

How We Use Your Personal Data?

Please refer to Article 2 of the OBSBOT Privacy Policy.

Our Legal Basis to Process Your Personal Data.

  1. If we have entered into a contract with you and the processing is necessary for us to fulfil our contract with you or take steps at your request prior to entering into the contract, the legal basis is that it is necessary per Article 6(1)(b) GDPR.

  2. If the processing is necessary for us to comply with an applicable legal obligation under the GDPR, the legal basis is that it is necessary per Article 6(1)(c) GDPR.

  3. Under certain circumstances, the processing is necessary for us to realize a legitimate interest based on an assessment of that interest of your privacy and other fundamental interests, including where we endeavor to provide you with a positive user experience, seek to comply with the laws or regulations outside of the EEA, to maintain the security and integrity of our products and/or services and related platforms and systems, to operate and optimize our business, to improve our products and/or services, to develop new services, and to manage our relationships with users. In these cases, the legal basis is that it is necessary per Article 6(1)(f) GDPR. More information on our assessments of legitimate interests balanced against privacy and other fundamental interests is available on your request.

  4. Under certain circumstances, we rely on your consent to process your personal data, per Article 6(1)(a) GDPR. This includes when we use non-essential cookies or other technologies to process your data. In such cases, you may withdraw your consent at any time, with effect for the future, either through the consent settings within our products and/or services, or by emailing us at service@obsbot.com and specifying the data processing activities for which you wish to withdraw your consent.

Who Do We Share Your Personal Data With?

Please refer to Article 3 of the OBSBOT Privacy Policy.

Data Storage and International Data Transfers.

For details on how we store and transfer your personal data, please refer to Article 6 of the OBSBOT Privacy Policy.

If you are located in the European Economic Area (EEA), please note that we rely on the following measures to ensure your data benefits from an adequate level of data protection:

  • Adequacy Decisions: These are decisions made by the European Commission under Article 45 of the GDPR to confirm that certain countries/regions provide an adequate level of data protection. We transfer the images, videos and radios you upload to AWS servers located in the United States for storage. Currently, AWS has joined the EU-U.S. Data Privacy Framework, and the European Commission has confirmed that U.S. commercial organizations participating in the EU-U.S. Data Privacy Framework can provide an adequate level of data protection.

  • Standard Contractual Clauses (SCCs): The European Commission has approved contractual clauses under Article 46 of the GDPR that allow companies in the EEA to transfer data outside the EEA. These are referred to as Standard Contractual Clauses (SCCs). We rely on SCCs to transfer your personal data to Alibaba Cloud for storage, and transfer your personal data to third parties located in countries/regions without an adequacy decision.

Click the links below to learn more about adequacy decisions and Standard Contractual Clauses. When we transfer your personal data relying on Standard Contractual Clauses (SCCs), you have the right to request a redacted copy of the executed SCCs. If you want to obtain such a copy or learn more about how we transfer your personal data, please contact us at service@obsbot.com.

Your Rights

For information about the rights you enjoy and how to exercise such rights, please refer to Article 7 of the OBSBOT Privacy Policy. Besides, as an EU user, you also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of their habitual residence, place of work or place of the alleged infringement if they consider that our processing of their personal information infringes the applicable data protection laws. Please contact us at service@obsbot.com.

Whether You Are Required to Provide Personal Data?

You are not under any legal obligation to provide your personal data to us. However, if you do not provide us with certain categories of personal data, we may not be able to provide our products and/or services. For example, if you refuse to provide us with order data, you will not be able to successfully place an order and purchase equipment products on our website, as such data is necessary for us to perform the contract we have concluded with you.

Annex Ⅱ: Privacy Notice to US Residents

This Privacy Notice to U.S. Residents (“U.S. Notice”) supplements the OBSBOT Privacy Policy and provides additional details for residents of certain U.S. states on how we collect, use and disclose personal information, and the rights such residents may have with respect to their personal information.

For the avoidance of doubt, with respect to U.S. residents, the term “personal data” in the Obsbot Privacy Policy and “personal information” in this U.S. Notice shall have the meaning ascribed to them in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 and updated January 1, 2026 (collectively, the “CCPA”), as well as the meaning assigned to “personal data” under other U.S. state privacy laws. Unless otherwise specified, Personal Information includes “sensitive personal information” as defined under the CCPA and “sensitive data” as defined under other U.S. state privacy laws.

Personal Information We Collect

We have set out below the categories of personal information we have collected about U.S. residents in the preceding 12 months. To learn more about the categories of personal information that we collect, please refer to Article 1 of the OBSBOT Privacy Policy.

Source Personal information we collect CCPA statutory category Purposes
Data You Provide to Us Account data, as described in Article 1.1 of the OBSBOT Privacy Policy.

Identifiers

Sensitive personal information

For account registration, login, and completing your personal profile.
Order data, as described in Article 1.1 of the OBSBOT Privacy Policy.

Identifiers

Commercial information

Customer Records

To provide order placement, payment, delivery and invoicing services of our products and service.
Image, video and audio, as described in Article 1.1 of the OBSBOT Privacy Policy. Audio and visual information To provide cloud storage services and other Value-Added Services for your images, audio, and video.
Location information, as described in Article 1.1 of the OBSBOT Privacy Policy. Geolocation data To enable Bluetooth and search for and bind the relevant hardware device
Information regarding live streaming, as described in Article 1.1 of the OBSBOT Privacy Policy

Identifiers

Internet or other electronic network activity information

To assist users in live streaming on third-party live streaming platforms.
Interaction data, as described in Article 1.1 of the OBSBOT Privacy Policy Commercial information To receive and resolve inquiries from customers and users, and to improve the quality of customer service.
E-mail address Identifiers To send you information about our latest promotions, as well as updates on our products and services.
Data Collected Automatically Type, model, firmware number, MAC address, system version number and settings of your device Identifiers To provide services to you and to ensure the safe operation of your device
Hardware model, operating system version number, Media Access Control (MAC), IP address, software version number of your device

Identifiers

Internet or other electronic network activity information

To provide users with services, ensure the proper operation of products, and deliver software update notifications.
Operating system and version, device model, language, internet browser version

Identifiers

Geolocation data

Internet or other electronic network activity information

To ensure service security and stability, improve user experience, troubleshoot issues, and meet legal log retention requirements
Software log data Internet or other electronic network activity information When a crash occurs in our Apps, we will obtain the relevant log information for the purpose of troubleshooting and resolving such crash issues.
Data from third-party sources name, email address, password, phone number of your third-party social network account Identifiers For you to register an account or use our products and services by linking your account to a third-party social network account, or login to our products and services via a third-party social network account.
profile picture, nickname, gender, region and number of followers related to such live streaming account Identifiers For you to register and login to third-party live streaming platforms like YouTube and Facebook through our products and services.

Additionally, some of the Personal Information we collect may be considered as sensitive Personal Information under the CCPA. For example, pursuant to the CCPA, a consumer’s account log-in number in combination with any required security or access code, password, or credentials allowing access to an account constitutes sensitive personal information. We collect, use, and disclose such sensitive personal information only for the permissible business purposes for sensitive personal information under the CCPA or without the purpose of inferring characteristics about consumers.

How We Share, Sell and Disclose Personal Information

Please note that we do not sell your personal information in any form, nor do we share your personal information to any third party for cross-context behavioral advertising. We only disclose your personal information for certain business purposes.

The following table describes how we disclose your personal information currently and during the past twelve (12) months. Please note that the categories of personal information collected and the examples of information disclosed to third parties vary based on the nature of your interactions with us.

Disclosure of Personal Information

Category of Personal Information Categories of third parties to whom we disclose personal information Purposes
Identifiers, Customer Records Logistics service providers Delivery Arrangement.
Audio and visual information Technical partners To provide services related to video editing and processing.
Audio and visual information Cloud storage service providers To provide cloud storage services.
Internet or other electronic network activity information Data analytics partners Statistical analysis and to support business decision‑making.

Our Data Retention Practices

Please refer to Article 6 of the OBSBOT Privacy Policy.

Your Privacy Rights

Depending on the state you live in, you may have some or all of the rights listed below and any additional rights granted by applicable U.S. state law in relation to Personal Information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

  • Right to Know/Access. The right to request information about the categories of Personal Information we collect, the categories of sources from which we collect Personal Information, the purposes for which we process Personal Information, the categories of third parties, or a list of specific third parties, to whom we disclose your Personal Information, and a copy of the Personal Information that we have collected about you.

  • Right to Delete. The right to request that we delete Personal Information we maintain about you.

  • Right to Correct. The right to request that we correct inaccurate Personal Information we maintain about you.

  • Right to Opt Out of Sale or Sharing. The right to opt out of selling your personal information and sharing your personal information for targeted advertising. However, OBSBOT does not engage in selling your personal information, or sharing your personal information for target advertising as defined by applicable U.S. state laws.

  • Right to Opt Out of Targeted Advertising. The right to opt out of the processing of your Personal Information for the purposes of targeted advertising. However, OBSBOT does not engage in such target advertising as defined by applicable U.S. state laws.

  • Right to Opt Out of Profiling. The right to opt out of the processing of your personal information for profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. However, OBSBOT does not engage in such profiling as defined by applicable U.S. state laws.

You may exercise these rights via our privacy choices web form or by contacting us using the contact information provided in the “Contact Us” section below.

We will not discriminate against you for exercising any of these rights. For certain rights, we may need to collect information from you to verify your identity before providing a substantive response to the request. Depending on your location, you may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. In the event that your request is denied, you may have the right to appeal our decision regarding a request related to these rights by contacting us using the contact information provided in the “Contact Us” section below.

Contact Us

If you have any questions or concerns about this Policy or the way we process personal information, or if you want to request for your privacy rights, please contact us at:

  1. E-mail address: service@obsbot.com; or

  2. Contact number: +86-0755-86716704

We will respond to your questions and concerns as soon as possible.