OBSBOT Webcam Firmware Upgrade Manual
Preparation
- OBSBOT Webcam (Take OBSBOT Tiny 2 as an example)
- USB-C Cable
- Computer
- OBSBOT Center (Formerly OBSBOT WebCam) https://www.obsbot.com/download
- Do not disconnect from the network.
- Do not turn off your webcam during the upgrade.
- Make sure to close all applications that might use the OBSBOT webcam during the upgrade, such as OBS Studio, Zoom, Skype, and Google Meet.
- Make sure you've disabled any VPN, firewall, and antivirus applications on your computer.
For Windows Users
For Mac Users
1. Auto Upgrade (Recommendation)
a. Connect the OBSBOT webcam to the computer with a USB-C cable. When the green light keeps on, it indicates that the device is on.
b. Open OBSBOT Center (Formerly OBSBOT WebCam) and check the connection status information of your OBSBOT webcam.
c. Once connected, a "Firmware Upgrade Info" window will pop up displaying "Firmware Upgrade" if there is a new firmware. Click "Yes" to continue.
d. Or, you can find “Firmware Version” in “More”, then click ”Update”.
e. After downloading, click "OK" to start the upgrade. During the upgrade, the blue and yellow lights will flash alternately.
f. The indicator light of the device will turn green when the upgrade is complete. You can then check your latest version in "Firmware Version”.
2. Manual Upgrade
a. Connect OBSBOT Webcam to the computer with a USB-C cable. And when the green lights keep on, it means the device is on.
b. Download the latest firmware file from: https://www.obsbot.com/download
c. Enter OBSBOT Center (Formerly OBSBOT WebCam) and check the connection status information of your OBSBOT Webcam.
d. Click "Manual Upgrade" and find the firmware you have downloaded on your computer, then begin to upgrade.
e. During the upgrade, the blue and yellow lights will flash alternately.
f. The indicator light of the device will turn green, which means the upgrade is finished. Then you can check your latest version in “Firmware Version”.
FAQs
The OBSBOT Center (Formerly OBSBOT WebCam) App doesn't find the device, even though the device is successfully connected to the computer, and the tracking and gesture control work properly.
It's probably caused by the unstable connection between the computer and the device. Try to unplug/replug the USB Type-C cable.
The upgrade process is stuck on 0%.
It's probably some applications like VPN, Firewall, or antivirus apps on your computer that are blocking the data transmission. Try to upgrade the firmware again after you disable these applications.
'xxxx.dll file was not found' is prompted during the upgrade.
Follow the path below to update your Microsoft Runtime Library; the missing files will automatically be added to your computer. All settings -> Update and Security -> Windows Update -> Check for updates.
1. Auto Upgrade (Recommendation)
a. Connect the OBSBOT webcam to the computer with a USB-C cable. When the green light keeps on, it indicates that the device is on.
b. Open OBSBOT Center (Formerly OBSBOT WebCam) and check the connection status information of your OBSBOT webcam.
c. Once connected, a "Firmware Upgrade Info" window will pop up displaying "Firmware Upgrade" if there is a new firmware. Click "Yes" to continue.
d. Or, you can find “Firmware Version” in “More”, then click ”Update”.
e. After downloading, click "OK" to start the upgrade. During the upgrade, the blue and yellow lights will flash alternately.
f. The indicator light of the device will turn green when the upgrade is complete. You can then check your latest version in "Firmware Version”.
2. Manual Upgrade
a. Connect OBSBOT Webcam to the computer with a USB-C cable. And when the green lights keep on it means the device is on.
b. Download the latest firmware file from: https://www.obsbot.com/download
c. Enter OBSBOT Center (Formerly OBSBOT WebCam) and check the connection status information of your OBSBOT Webcam.
d. Click "Manual Upgrade" and find the firmware you have downloaded on your computer then begin to upgrade.
e. During the upgrade, the blue and yellow lights will flash alternately.
f. The indicator light of the device will turn green, which means the upgrade is finished. Then you can check your latest version in “Firmware Version”.
FAQ
The OBSBOT Center (Formerly OBSBOT WebCam) App doesn't find the device, even though the device is successfully connected to the computer, and the tracking and gesture control work properly.
It's probably caused by the unstable connection between the computer and the device. Try to unplug/replug the USB Type-C cable.
